Driving Innovation

I recently read an article that discussed the challenges with articulating value with enterprise architecture (EA) as a discipline and...

I believe every customer makes a purchase decision based on value. The question of cost (or price) is how it relates to the value....

Here's one way to think about positioning EA Services your customers: The customers for EA are all the participants that may be impacted...

An often asked question involving Enterprise Architecture (EA) is "What role should EA play when organizations are implementing an ERP...

I've been following a number of online discussions and posts on this topic.  There are many opinions about value and (strangely) I think...

The Obama administration is focused on the costs, which is a big and growing problem. But, is that THE problem or merely one of several...

One of the great "mysteries of life" is explaining what architecture is and is not.  :) The role of architecture is to describe how...

All too often I see organization attempting to measure customer satisfaction, trying to assess customer needs, and creating metrics to...

While students want to make money in their jobs and employers want to obtain workers with relevant knowledge that can be applied, the end...

I see many discussions these days centering on how to measure/justify the significant costs of products and services (the latter of which...

We often see product research organizations provide detailed reports that compare one product's features over another.  While these are...

There are a number of companies that have not had any layoffs during this (or prior) downturns in the economy. The operate lean all the...

Establish a culture of customer service within IT.   Within IT, build intellectual capital of deeper customer issues, not just...

Business analysts might want to become more familiar with the need for semantic alignment around requirements since to ensure their...

Here’s a transformational idea that requires no new products, but aligns customer focus with cultural innovation to drive growth and...

A few thoughts & questions to stimulate thinking for a Demand Driven Model for Healthcare: Need to provide downstream visibility to...