Enterprise Architecture helps us address the following types of questions…
Do the core business & operational structures support the strategic goal ?
What do our customers want & how should we capture & mine this information ?
How do we align strategy with tactical execution ?
How do we measure value ? AND How can we platform value delivery ?
How do we leverage risk to drive the right decisions ?
Are the functional processes, controls, and metrics aligned across the org ?
Are the x-functional operations properly modeled and aligned to enable the functional areas?
Are service levels and metrics models aligned to support the internal & external needs ?How do we ensure operations can adapt to business change in an agile manner ?
What are the information needs to support the operational controls and metrics ?
How do we manage the data quality and data security needs to address business risk ?
Do the data structures and logical models support the needs of the business & operations ?How do we accelerate the “right” decisions across the value chain (not just mgmt.) ?
Why do we need to manage the lifecycle of data and how do we impart governance ?
How do we become a “learning” organization (beyond managing knowledge) ?
How can we harmonize business rules & constraints across the enterprise ?
How do we ensure technology works for our customers (instead of the other way around) ?How can technology be designed & implemented to drive business agility ?
How do we ensure IT & Business folks talk one language ?
What are the right technology platforms to support the value platforms for the organization ?How do we build and/or source a set of reusable services used within & without the org ?
How do we approach a virtualization strategy that optimizes corporate resources ?
How do we leverage virtualization to accelerate change management ?
What types of computing platforms and topologies will support growing information demand?
How do we enable ubiquitous computing w/in the enterprise & w/o the extra-prise ?
How do we shape vendor relationships to enable flexibility while supporting sustainability ?
How do we align the multiple portfolios across the enterprise ?
How do we ensure execution enables strategy ?
How do we align customer needs, organization priorities, and requirements through design, build, testing, and delivery ?
How do we measure value delivery for customers (internal & external) with projects ?
How do we ensure we design, build and deliver products and services that meet the desired outcomes of customers ?
How do we ensure that technical platforms address the needs for value platforms ?
How do we optimize human potential (intellectual capital) in value delivery ?
How do we enable a culture driven by learning and continuous improvement ?