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Improve Trust
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  • Data integrity and analytics require frequent review & resolution

  • Decisions are only made at the top level

  • Executives are often not held accountable

  • Culture of mistrust and excuses

  • Low morale amongst employees 

  • Customer and employee retention are a concern

  • Product and service reviews are not in the top tier

  • Data, metrics, and analytics are reliable and high quality

  • Decision making is democratized across the organization

  • Morale is consistently high while staff turnover is insignificant

  • Accountability and empowerment has replaced policy and surveillance

  • Customers are extremely loyal to our products & services 

  • Growth is typically driven by customer-to-customer references 

  • The organization is seen as a pillar of integrity in the communities we serve

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