Pain

Profit

• Employees are not involved in decision making 

• Management focuses on their processes or our products first

• Employees are very competitive and resist sharing information

• Employees are chronic underperformers 

• Turnover remains high and employees are often tardy

• Employees are not able to adapt to all the changes we need to make

• Managers work with their teams to promote our values, build friendships and provide coaching and mentoring to help them be successful

• Executives and management provide regular updates and meetings with employees and always recognize teams and individuals

• Employees are encouraged to take time for lunch and breaks every day

• Customers frequently make visits to our company so we can learn from them and hear their stories about our products and services

• We treat our employees as our most valuable assets (not just lip service)

• Executives and managers are held to a high standard of promoting our values and living them